Data Deletion Instructions

Your Right to Delete Your Data

At Big John, we respect your privacy and your right to control your personal information. You can request deletion of your personal data at any time using one of the methods below.

What Data Will Be Deleted?

When you request data deletion, we will remove:

  • Your contact information (name, phone number, email)
  • Your booking history and preferences
  • All messages and communications with Big John
  • Any other personal information we have collected

Note: We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, financial records for tax purposes).

How to Request Data Deletion

📝 Method 1: Submit a Request Form

Fill out the form below with the email address associated with your Big John account. We will process your request within 30 days.

💬 Method 2: Message Big John on WhatsApp

If you're already using Big John, simply send us a message on WhatsApp:

"I want to delete my data"

Our system will verify your identity through your WhatsApp number and process your deletion request.

✉️ Method 3: Email Us Directly

Send an email to our privacy team at:

privacy@bigjohn.app

Please include in your email:

  • Subject line: "Data Deletion Request"
  • The email address associated with your account
  • Your phone number (if you used WhatsApp)
  • Any additional information to help us verify your identity

Timeline

We will process your data deletion request within 30 days of receiving it. You will receive a confirmation email once your data has been deleted.

Questions?

If you have questions about data deletion or our privacy practices, please see our Privacy Policy or contact us at privacy@bigjohn.app.